Why I Serve
The decisions, the moments, the calls that put people on this path.
Real officers, deputies, dispatchers, and corrections officers describe what drew them in.
Common Questions
Quick answers drawn from the voices on this page.
What makes someone choose law enforcement as a career?
For many, it starts with a specific question. One deputy in the More Than Just Patrol video frames it directly: "What do you want to do really at the end of the day?" — an invitation to consider whether service is your answer. Watch: More Than Just Patrol: Finding Your Role on the Force →.
Do you have to grow up in a police family to consider this work?
No. Officers on these videos came from every kind of background. Ali VanVickle describes witnessing a crash in college with her whole family and thinking, "I don't ever wanna sit there and not be able to do something like that or help them." Watch: From Bystander to First Responder — Why I Serve →
How do people know they're right for this job?
Most describe a specific moment when they realized they wanted to help — not a career decision, but a recognition. Dustin Heuerman remembers running back into a car-crash victim months later: "They stopped by to say thank you, and that impact is why we do this job." Watch: Why We Do This Job: The Power of a Thank You →
What do officers say is most rewarding about the work?
Fulfillment shows up in almost every testimony. Dwight Baird sums his 20+ year career in a single word: "If I had to boil it down to one word, it would be fulfillment. I really feel good at the end of the day when I am able to help people out." Watch: A Career in One Word: Fulfillment →
What do officers mean when they say they were "called" to this work?
They describe a moment — sometimes years before applying — when helping someone at their worst felt like the point of their life. Watch: The Moment I Knew I Had to Serve →.
Do officers stay for the reason they came?
Often, no — they stay for a deeper reason they discover on the job: fulfillment, community, or the letters they keep from people they helped. Watch: A Career in One Word: Fulfillment →.
Full transcripts
Every voice on this page, in their own words.
Transcript: Step Up & Serve America — Why We Serve
When I look back at my service and my careers, I look back at helping people, letting them know I'm there for you. Criminal justice always piqued my interest, so I went to the King County Sheriff's Office and it was fantastic it was a sense of family and cohesiveness that I had never felt before. I grew up as in a poor house at the bottom entry point of the sheriff's office. I worked my way all the way from there, all the way up. I'm telling you that if I can do it, anybody can do it and I did not have a very good respect for law enforcement growing up, and I wanted to change that mindset, how minorities, how the black community see law enforcement we can make some changes if we work together and to treat each person with dignity and respect and try to solve their problem. There is nothing more rewarding than being able to do that for other people those are the people that we need in this profession that are driven to help others and to protect others we welcome any type of background. If you seek this career, we're gonna provide you with all the tools and resources in order to be extremely successful and do more things than you could ever think of. I remember going to an accident scene once it was a car full of people. Um, one of the occupants was in really bad shape. I helped reassure them that things were gonna be okay. Six months later, I remember running back into this person they stopped by to say thank you, and that impact is why we do this job. What do you want to do really at the end of the day, because, you know, we're just not patrol. We're not the SWAT team. We're just not narcotics we have a correctional division you know, we have a civilian staff and there's support staff, and there's a lot of different things that we do if they weren't there supporting us, then we could not be out on the street to serve other people. 20. Plus years later, I'm still with this fantastic profession and it is an absolute privilege to serve my community and my county we are building something that is something more than just what we do on a daily basis. Stop being a follower. Be a leader. I hope you join the team and stop up and serve this is where you belong we need people just like you. Thank you.
Transcript: Step Up & Serve — Why I Chose Corrections
It's worth serving the community it is worth being the light. It's worth being that positive role model to show them that we're the good guys my aspiration in life really is to help out in any way that I can. That's why I chose this line of work and actually being a part of it is honestly pretty amazing. I am the court officer. I'm actually specialized in the medical department. I work in booking. Making sure the inmates are always safe we take care of all their needs our corrections unit, it's a great career we looking for great people to be part of that. It's definitely the place you wanna start. 'cause it'll teach you how to talk to people, how to deal with people you have a lot of time to talk to these inmates. Get an inside of how these people struggle on a day to day basis. I like to treat everyone with respect, their human beings at the end of the day, we. Have different programs just within a jail, classes that kind of just benefit them to get back out there and turn things around. Obviously, we're correctional officers for a reason. There's a duty to at least try to better these inmates. Stepping up is taking initiative that is the best way that I can. Help. I speak Spanish. I can help people who do not speak English when they need help the most, touches me. <Laugh>. There was a letter stating that, Hey, I was very appreciative of what you've done for me. I was struggling and you treat me like a human the jail here at least, is very much family-like. It's not like you coming in, you working a hard job on your own you have people there that's gonna help you succeed you kind of create a family and I think it's a great thing, especially us ladies we definitely can make a difference. A lot of females think, oh, I can't do this. I'm one of the smallest people. <laugh> in the jail. I have no problem. People take me serious when I talk. It's not a detention center, it's a correctional facility. It's the understanding of where we fit in in a bigger picture. It's a rewarding career, just like the military. It's being able to put that uniform on every day. Feeling proud of. Yourself. I know in the past few years, things have just been a little ugly. It's a lot of backlash on officers now, but. I'm here as one, as a representative to let you know that I am not discouraged, I am encouraged. Hey, somebody gotta be the first step and changing that backlash and make it more positive. Going into corrections is definitely something I would recommend. I'm proud to be there, proud to be working, proud to be serving. You. Never know this might be the one thing you wanna do for the rest of your life this might help you go to the next step of what you wanna do in your life. I hope you join the team. I hope you join the team and step up and serve. I hope you join our team and step up and serve you never know until you try. Right. Thank you.
Transcript: Step Up & Serve — Why I Answer the Call (Dispatchers)
There are a lot of people who are dispatchers who are not cut out to, you know, be there in the moment, but they still want to help and you can, you do actually help. Dispatch is definitely an integral part of this job our dispatchers are fantastic we could not do what we do without them. Dispatchers answer both emergency and non-emergency calls from the. Public they take the information, provide the information to whoever needs to, to respond to that call they try to get a, a clear understanding of what's going on before we get there and that can really save our lives with new technology and new acclamations GPS, they are absolutely on their game. I actually did get a lifesaving award where I was able to instruct the caller to start CPR. Being able to think of that moment, it makes it worth it knowing that you truly did help somebody and they're here because of you we do provide answers, resources, even if it's not something we provide, we can direct them to where they can get that help the dedication from the dispatchers. I appreciate everything that they do if it. Sounds like an interesting job to you apply, you might surprise yourself and how well that you do in this role start a career that you could really be proud of. I hope you join the team. I hope you join the team and step. Up and serve step up and serve. It's a wonderful profession to be a part of and to help your community.
Transcript: Step Up & Serve — Stories of Service (Careers)
The biggest compliments that I ever get is kids saying they wanna be just like me when they grow up and I tell them, it is an amazing job. I love my job you know, I wouldn't trade it for the world my aspiration in life really is to help out in any way that I can. That's why I chose this line of work. Serving the community is the best part of this job you know, what do you want to do really at the end of the day? Because there's a lot of different things that we do. Whether you're working on the street, you're working in investigations, you're working in a drug unit, we have. A boat team, a dive team, canines, drones, traffic reconstructionists you know, we have a civilian staff and there's support staff we have a correctional division. I did three years as dispatch. I honestly think that has made me a better deputy we welcome. Any type of background if you seek this career, we're gonna provide you with all the tools and resources in order to be extremely successful and do more things than you could ever think of. We're stepping up and saying, I'm gonna do everything I can to bring about a positive change those are the people that we need in this profession, that are driven to help others and to protect others. Every time you put the uniform on, it is a gift at the end of the day, you know that you made a difference going to work that day, and sometimes you may have saved a life. I'm proud to be there, proud to be working, proud to be serving, and we need more dedicated people who's willing to protect and serve this. Country you never know, this might be the one thing you wanna do for the rest of your life this might help you go to the next step of what you wanna do in your life. Law. Enforcement is an honorable profession. I hope you join the team. I hope you join the team and step up and serve and step up and serve. This. Is where you belong step up and serve. It's a wonderful profession to be a part of and to help your community.
Transcript: Why I Joined Law Enforcement
When I look back on my service and my careers, I look back at helping people. I grew up in a poor house at the bottom entry point of the sheriff's office. I worked from there all the way up. I'm telling you that if I can do it, anybody can do it. And I did not have a very good respect for law enforcement growing up, and I wanted to change that mindset, how minorities, how the black community see law enforcement and. To treat each person with dignity and respect and try to solve their problem. There is nothing more rewarding than being able to do that for other people. Those. Are the people that we need in this profession that are driven to help others and protect others. We welcome any type of background. If you seek this career, we're gonna provide you with all the tools and resources in order to be extremely successful and do more things than you could ever think of. I remember going to an accident scene once one of the occupants was in really bad shape. I helped reassure them that things were gonna be okay. Six months later, I remember running back into this person. They stopped by to say thank you, and that impact is why we do this job. 20. Plus years later, I'm still with this fantastic profession. And it is an absolute privilege to serve my community and my county. I hope you. Join the team and stop up and serve. This. Is where you belong. We need people just like you. Thank you.
Transcript: The Moment I Knew I Had to Serve
The biggest compliments that I ever get is kids saying they wanna be just like me when they grow up and I tell them, it is an amazing job. I love my job. You know, I wouldn't trade it for the world. I started out in different career path and realized that was not what I wanted to be doing. I enjoyed. Something more than just business worth sitting behind a desk. I actually got stopped by a Illinois state trooper. You never would've thought Trooper would talk into being a a law enforcement. Serving. The community is the best part of this job. We're stepping up and saying, I'm gonna do everything I can to bring about a positive change. It's something that I loved. There can be definitely tough days, but it's super, super rewarding. And sometimes you might have saved a life. Over the radio. A three month old was choking, turning blue. I saw it pop up on the CAD before I was even dispatched, and if I would've been a minute later, that kid would've passed away. You. Know, you can see the difference that you make. Whether. You're working on the street, you're working in investigations, you're working in a drug unit, K nine bomb SWAT negotiations team. We have. So many different opportunities. I hope you join the team and step up and serve. Step. Up and serve. Step up and serve with your heart, with your mind. That is what we need in law enforcement every day, 24 7.
Transcript: Law Enforcement: Treating Every Human with Respect
It's worth serving the community. It is worth being the light. It's worth being that positive role model to show them that we're the good guys. My aspiration in life really is to help out in any way that I can. That's why I chose this line of work and actually being a part of it is honestly pretty amazing. I am the court officer. I'm actually specialized in the medical department. I work in booking. Making sure the inmates are always safe. We take care of all their needs. Our corrections unit, it's a great career. We looking for great people to be part of that. You. Have a lot of time to talk to these inmates, get an inside of how these people struggle on a day to day basis. I like. To treat everyone with respect. They're human beings at the end of the day. We have different programs just within the jail classes that kind of just benefit them to get back out there and turn things around. It's not a detention center, it's a correctional facility. It's the understanding of where we fit in in a bigger. Picture. I know in the past few years, things have just been a little ugly. It's a lot of backlash on officers now, but. I'm here as one, as a representative to let you know that I am not discouraged. I am encouraged. You never know. This might be the one thing you wanna do for the rest of your life. This might help you go to the next step of what you wanna do in your life. I. Hope you join the team. I. Hope you join the. Team and step up and serve. I hope you join our team and step up and serve.
Transcript: Are You Ready to Make a Real Difference?
The biggest compliments that I ever get is kids saying they wanna be just like me when they grow up and I tell them, it is an amazing job. I love my job. You know, I wouldn't trade it for the world. My aspiration in life really is to help out in any way that I can. That's why I chose this line of work. Serving the community is the best part of. This job. You know, what do you want to do really at the end of the day? Because there's a lot of different things that we do. Whether you're working on the street, you're working in investigations, you're working in a drug unit, we have. A boat team, a dive team, canines, drones, traffic reconstructionist. You know, we have a civilian staff and there's support staff. We have a correctional division. I did three years as dispatch. I honestly think that has made me a better deputy. We welcome any type of background. If you seek this career, we're gonna provide you with all the tools and resources in order to be extremely successful and do more things than you could ever think of. We're stepping up and saying, I'm gonna do everything I can to bring about a positive change. Those are the people that we need in this profession, that are driven to help others and to protect others. Every time you put the uniform on, it is a gift. At the end of the day, you know that you made a difference going to work that day, and sometimes you may have saved a life. I'm proud to be there, proud to be working, proud to be serving. And we need more dedicated people who's willing to protect and serve this country. Law enforcement is an honorable profession. I hope you join the team. I hope you join the team. And step up and serve.
Transcript: From Bystander to First Responder — Why I Serve
I was in college still, and we actually witnessed a crash. My mom, my dad, my brother, everyone stops. They get out. My dad's directing traffic. My brother and my mom are checking on victims, making sure everybody's okay, and I'm just sitting there in awe. I don't ever wanna sit there and not be able to do something like that or help them. Serving the community is the best part of this job. You have to want to be there. You wanna help people. That's really what it is. I hope you join the team and step up and serve.
Transcript: Being the Light in the Dark: The Power of Listening
There was an inmate who was kind of struggling with trying to get information. I was just one of the ones that was just willing to listen and kind of just assure him. Months later, there was a letter that was sent out to the Peoria County Sheriff's Office stating that, "Hey, I was very appreciative of what you'd done for me. I was struggling. You were there for me and gave me the proper information I needed, and you treated me like a human." And I was able to keep that letter, and I still have it to this day. It's just a reminder for me that there's broken people there, and, I mean, it's up to us to kind of just be that light for them. I hope you join the team and step up and serve.
Transcript: Seconds Matter: Saving a Life with CPR on a Shift
Over the radio, a three-month-old was choking, turning blue. Formula he was drinking, it was all coagulating in his throat, couldn't breathe. I saw it pop up on the CAD before I was even dispatched. Got there, started doing CPR and back blows. And if I would've been a minute later, that kid would've passed away. So to me, I mean, saving a three-month-old's life is, it's, it's key. I've got a baby myself, and stepping up to that point, you're taking that extra step and you're making that commitment to the community to better it. I hope you join the team and step up and serve.
Transcript: Why We Do This Job: The Power of a Thank You
I remember going to an accident scene once. It was a car full of people. Um, one of the occupants was in really bad shape. I helped reassure them that things were gonna be okay. Six months later, I remember running back into this person. They stopped by to say thank you, and that impact is why we do this job. We're looking for somebody who doesn't wanna just come in and do a job. We wanna look for somebody who has a passion for doing this type of work. And if you have that passion, I hope you join the team and step up and serve.
Transcript: More Than Just Patrol: Finding Your Role on the Force
What do you want to do really at the end of the day? Because, you know, we're not just patrol. We're not the SWAT team. We're not just narcotics. We have a correctional division. You know, we have a civilian staff, and there's support staff, and there's a lot of different things that we do. And to treat each person with dignity and respect and try to solve their problem, there is nothing more rewarding than being able to do that for other people. Law enforcement is an honorable profession. I hope you join the team and step up and serve.
Transcript: A Career in One Word: Fulfillment
I grew up in the community in which I serve. So when they call 911, you're on the other end of that as a police officer, as a sheriff's deputy. If I had to boil it down to one word, it would be fulfillment. I really feel good at the end of the day when I am able to help people out, and those are the people that we need in this profession that are driven to help others and protect others. I hope you join the team and step up and serve. It's a wonderful profession to be a part of and to help your community.
If I had to boil it down to one word, it would be fulfillment.
Law enforcement is an honorable profession.
It's just a reminder for me that there's broken people there, and it's up to us to kind of just be that light for them.
I don't ever wanna sit there and not be able to do something like that or help them.
It's worth being the light. It's worth being that positive role model.













